Shipment tracking ACS : Click here
Shipment tracking ELTA Courier : Click here
Details concerning shipment
Product shipping is done in cooperation with ACS Courier and ELTA Courier. To make sure that your location is within the coverage network or that it is an inaccessible area as well as for valid information and tracking, please visit the https : //www.acscourier.net/en/search-areas and https://www.elta-courier.gr/search
• Shipping costs include preparation and packaging costs.
• The shipping cost is 5.5 € (ACS) & 4.80 € (ELTA).
• There is also the possibility of sending an order even on Saturday until 1 p.m. at an additional charge of 3.5 €.
• Shipping costs are the same for all over Greece (except for not easily accessible areas or parcels over 50kg) and are valid for orders up to 65€.
• For orders over 65 € shipping costs are free of charge.
• If you live in a not easily accessible area, the shipping cost is 13.80 €.
• For parcels over 2kg the charge is 1€ for each extra kilo over 2.
• If your order is over 50 € but you also live in a not easily accessible area or your parcel is over 2kg then the amount of 5.5 € is deducted.
In case of a refund, shipping costs are charged to the company in the event of error or defective products. However, if an order is shipped with the products you have requested and the product codes you have selected but returned back due to a change of code, the shipping cost is charged to the customer.
Our company is not responsible for any delay of delivery by the courier. If the parcel is obviously damaged upon delivery, the buyer must inform us before accepting and opening the parcel in order to be entitled to a refund or to a new delivery. Our company does not recognize any damage or loss of items in the event that the buyer has accepted delivery.
Our company tries to ensure that every item which appears in its online store is readily available. In the event that an item is not available, the customer is notified by phone about the details and possible delivery time. If you do not agree with the designated delivery time you can cancel your order (in which case you will have full refund of the amount you may have paid) and make a new one.
Delivery dates and times
Once your payment is confirmed (cash on delivery, paypal, deposit) your order will be sent in 1-2 business days.
As shipping time we define the length of time during which a product, from the moment the payment is confirmed, is sent to the final customer and lasts 1 to 2 business days, depending on the region.
Deliveries are made daily until 5pm.
Orders that take place during the weekend will be sent on Monday, once they have been confirmed.